



Event Details
● In Stores for store people ●
Event Details
● In Stores for store people ●

OVERVIEW
Celebrating Shops & Shopping
After 20 years of being told online retail would replace stores, we're celebrating the people, places and experiences that continue to make physical retail thrive.

Retails only - Store managers, Area leadership, Store design, Retail operation and HQ retails.

Soho, London

22nd and 24th September
AGENDA
How The Day Works
SESSION ONE — Individual store workshops (Soho & Covent Garden)
8.15 – 8.30am
Store arrival & Registration
8.30 – 10am
Sessions run in each retailer
example – Ellis Brigham (Southampton Row) – session title "Service-driven retail in Outdoors". The EB team will talk delegates through their secret sauce – selection & fitting across multi-brand and multi-range items. They will talk through fitting as a tool for conversion, omnichannel shopping and repeat purchase.
SESSION TWO — Conference sessions at Curzon Cinema Cambridge Circus
10.30 – 11am
Registration & Refreshments
11.00am
Welcome address – Chris Rigg (Ellis Brigham) & Beverley Burnett (Loaf)
11.10am
The Frontline leaders panel
11.45am
Store Operations – The Next Generation (Keynote)
12.10pm
Customer focus – What's coming? Customer behaviour in store
12.35pm
LUNCH
SESSION THREE — Store safaris (1.45 depart – 2pm start)
1.45pm
Depart for store safaris
Battersea & Knightsbridge
Mayfair
Shoreditch
Marylebone
4.00pm
Store safaris finish
REGISTER
Attend Let's Go Shopping
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