Let's Go Shopping is an event series for leaders in store retail.

In September 2026, we will take over Soho, London, for two days, bringing together retail leaders to share best practices, insights and what's working in modern physical retail.

Event Details
date 22–24 Sept 2026
location Soho, London
clock 8.15 AM to 4 PM BST

In Stores for store people

Event Details
date 22–24 Sept 2026
location Soho, London
clock 8.15 AM to 4 PM BST

In Stores for store people

OVERVIEW

Celebrating Shops & Shopping

After 20 years of being told online retail would replace stores, we're celebrating the people, places and experiences that continue to make physical retail thrive.

Retails only - Store managers, Area leadership, Store design, Retail operation and HQ retails.

Soho, London

22nd and 24th September

AGENDA

How The Day Works

SESSION ONE — Individual store workshops (Soho & Covent Garden)

8.15 – 8.30am
Store arrival & Registration
8.30 – 10am
Sessions run in each retailer
example – Ellis Brigham (Southampton Row) – session title "Service-driven retail in Outdoors". The EB team will talk delegates through their secret sauce – selection & fitting across multi-brand and multi-range items. They will talk through fitting as a tool for conversion, omnichannel shopping and repeat purchase.

SESSION TWO — Conference sessions at Curzon Cinema Cambridge Circus

10.30 – 11am
Registration & Refreshments
11.00am
Welcome address – Chris Rigg (Ellis Brigham) & Beverley Burnett (Loaf)
11.10am
The Frontline leaders panel
11.45am
Store Operations – The Next Generation (Keynote)
12.10pm
Customer focus – What's coming? Customer behaviour in store
12.35pm
LUNCH

SESSION THREE — Store safaris (1.45 depart – 2pm start)

1.45pm
Depart for store safaris
Battersea & Knightsbridge
Mayfair
Shoreditch
Marylebone
4.00pm
Store safaris finish

REGISTER

Attend Let's Go Shopping

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