Let's Go Shopping is an event series for leaders in store retail.

In September 2026, we will take over Soho & Covent Garden, London, for two days, bringing together retail leaders to share best practices, insights and what's working in modern physical retail.

Event Details

22–24 Sept 2026

Soho, London

8.15 AM to 4 PM BST

● In Stores for store people ●

Event Details

22–24 Sept 2026

Soho, London

8.15 AM to 4 PM BST

● In Stores for store people ●

OVERVIEW

Celebrating Shops & Shopping

After 20 years of being told online retail would replace stores, we're celebrating the people, places and experiences that continue to make physical retail thrive.

Retailers only - Store leadership, Store Operations, HQ store teams, Visual merchandising and more

Soho & Covent Garden, London

22nd and 24th September

AGENDA

How The Day Works

SESSION ONE — Individual store workshops (Soho & Covent Garden)

8.15 – 8.30am

Store arrival & Registration

8.30 – 10am

Sessions run in each retailer

example – Ellis Brigham (Southampton Row) – session title "Service-driven retail in Outdoors". The EB team will talk delegates through their secret sauce – selection & fitting across multi-brand and multi-range items. They will talk through fitting as a tool for conversion, omnichannel shopping and repeat purchase.

SESSION TWO — Conference sessions at Curzon Cinema Cambridge Circus

10.30 – 11am

Registration & Refreshments

11.00am

Welcome address – Chris Rigg (Ellis Brigham) & Beverley Burnett (Loaf)

11.10am

The Frontline leaders panel

11.45am

Store Operations – The Next Generation (Keynote)

12.10pm

Customer focus – What's coming? Customer behaviour in store

12.35pm

LUNCH

SESSION THREE — Store safaris (1.45 depart – 2pm start)

1.45pm

Depart for store safaris

Battersea & Knightsbridge

Mayfair

Shoreditch

Marylebone

4.00pm

Store safaris finish

Afternoon tours — Some likely stores for each location

Soho

Ffern, Dr Martens (Brewer Street), Thames MMXX, Biogena

Marylebone / Mayfair

Tracksmith, Hedonism Wine, Monocle, Tekla

Chelsea

Rixo, Soho Home, Anya Hindmarch pop-up

Shoreditch

Labour and Wait, Goodhood, Toast, YMC

REGISTER